G.Skill will pay up to $25 to customers for inaccurate memory speed data
- G.Skill will pay $20–25 to customers after the class action lawsuit.
- The lawsuit is related to misleading information about DDR4/DDR5 speeds without overclocking.
- Compensation is available to buyers of Trident Z and Ripjaws kits from 2018 to 2026.
- The company will update its packaging and advertising to indicate the need for XMP/EXPO.
G.Skill, a well-known manufacturer of memory kits, announced compensation payments to consumers who purchased its products with inflated claimed speeds. The total compensation fund amounted to $2.4 million, and individual buyers will receive between $20 and $25.
The essence of the claims
The class action claimed that G.Skill's advertising materials represented the maximum frequencies of DDR4 and DDR5 modules as achievable without using XMP (Intel) or EXPO (AMD) overclocking profiles. According to the plaintiffs, this presentation of information was misleading, creating the impression that the stated speeds work 'out of the box' and did not warn about the risks associated with overclocking settings.
Affected models
The lawsuit covered memory kits from the Trident Z and Ripjaws series, produced in DDR4 and DDR5 versions. The company initially defended the accuracy of its labeling, but in early 2024 agreed to a settlement.
To receive compensation, buyers had to purchase a kit with a stated frequency above 2133 MT/s for DDR4 or above 4800 MT/s for DDR5 between January 31, 2018, and January 7, 2026.
The amount of the payout depends on the number of kits purchased and their technical specifications. Users reported received amounts on social media: some indicated $19.68, others – $24.60.
In addition to financial compensation, G.Skill has committed to changing packaging, online catalogs, and promotional materials. The new labeling will clearly indicate that achieving maximum frequencies is only possible when enabling XMP or EXPO overclocking profiles.
The total payout amount of $2.4 million covers all claimants who meet the specified criteria. The company emphasized that future sales will be accompanied by more transparent information about the required settings.
The case highlights the importance of reliable marketing in the field of computer components, where consumers often rely on the stated specifications when choosing equipment.
Source: 3DNews
